ISO Analytics & Support

Insurance Services Office (ISO) ratings directly impact community fire protection classifications and local insurance costs. For utilities and fire departments, maintaining strong ISO scores requires accurate system data, thorough documentation, and clear demonstration of available fire suppression capacity. CG Asset Solutions provides ISO analytics and support services to help utilities and fire departments prepare for evaluations, recover points, and improve overall ratings.

Water System Data for ISO

ISO places significant weight on the capacity and reliability of a community’s water supply. Our services include:

  • Hydrant Flow Testing & Analysis: Documenting fire flow availability across the distribution system to confirm compliance with ISO standards.

  • Valve and Hydrant Records: Ensuring operability and maintenance history are clearly documented to demonstrate reliability to ISO evaluators.

  • GIS-Based Hydrant Mapping: Creating accurate hydrant location datasets to streamline fire response planning and provide defensible records.

  • System Capacity Evaluation: Analyzing distribution system performance to verify that fire suppression flows can be delivered under a variety of operating conditions.

Fire Department Support

  • Data Collection & Documentation: Assisting fire departments in compiling the hydrant, water system, and operational data required for ISO submissions.

  • Gap Analysis: Identifying areas where points may be lost and providing targeted strategies to recover them.

  • Training & Coordination: Supporting fire department staff in developing defensible inspection and testing documentation for hydrants, apparatus, and response protocols.

Proven Experience in Rating Recovery

CG Asset Solutions has direct experience supporting communities in recovering lost ISO fire suppression ratings. By combining field diagnostics with robust documentation and analytics, we have helped utilities and fire departments:

  • Restore downgraded classifications by addressing water system data gaps.

  • Improve hydrant and valve records to meet ISO documentation requirements.

  • Demonstrate system capacity and reliability through field-verified testing and GIS analysis.

Deliverables & Decision Support

All ISO support efforts are compiled into structured reports and dashboards that align with ISO evaluation categories. Utilities and fire departments gain:

  • Defensible datasets for hydrant flow, valve condition, and system reliability.

  • GIS-based system maps for field and office use.

  • Action plans for maintaining or improving ISO scores.

  • Ongoing monitoring programs to ensure future compliance and readiness.

With CG Asset Solutions, utilities and fire departments can move into ISO evaluations with confidence, backed by accurate data, strong documentation, and proven strategies for point recovery and rating improvement.